Terms & Conditions

1. Please redeem the benefit before using the service by exchanging Lotus Coins through the Lotus Smart App in front of participating store staff and showing the code on your mobile screen to the staff.

2.Total limit of 4,000 codes. 

3.Only 1 redemption per receipt.

4.Redemption period is from 1 January 2026 - 31 December 2026, or until benefits run out.

5.One promotional code for one user, which can be used on one device at the same time.

6.If the MONOMAX Code has been modified or destroyed, it cannot be compensated or re-enacted, and cannot be used after the expiring date.

7.This privilege cannot be used in conjunction with any other promotional programmes, discounts or vouchers.

8.Mono Streaming reserves the right to amend the terms and conditions without prior notice.

9.If you have any concerns or problems, please contact our customer service for more information: Website : https://www.monomax.me, Facebook Page : https:/www.facebook.com/monomax.me, Tel: 02 100 7007

10.Benefits or products received under this campaign cannot be sold or used for other commercial purposes. The campaign is exclusively for eligible participants as per company-defined conditions.

11.Each code can be used only once and cannot be exchanged or refunded for cash.

12.For purchases exceeding 100 Baht, customers must pay the difference.

13.Incorrect, expired, or already redeemed codes are considered forfeited, and coins cannot be refunded under any circumstances.

14.The company reserves the right to change terms and conditions without prior notice. In case of disputes, the company’s decision is final.

15.For more information, contact the Lotus Member Service Center at 1430, press 1, then press 1.